The "Access Denied" error (often appearing as an HTTP 403 Forbidden error) means the website server understands your request but refuses to authorize it. Common reasons include:

If you are using a Virtual Private Network, the website’s security firewall (like Cloudflare or Akamai) might flag your IP address as "suspicious" because it's shared by thousands of other users.

Encountering an "Access Denied" error when trying to access a specific corporate sustainability page or portal can be frustrating. This error indicates that the website's server is blocking your request.

(May reveal if your ISP is being blocked at the network edge.)

You don't have permission to access "https://www.xxxxx.com.au/sustainability/hot" on this server.

To help find the best fix, could you tell me a bit more about you are using, if you are currently running a VPN , and whether this happens on other websites too ?

Look for HTTP/1.1 403 Forbidden and any X-CDN or X-Firewall headers to identify the blocking layer.