For the best performance, it is recommended to fully charge the unit before its first use.
The PB-Y37 does not have traditional LED bars—it uses a .
Try resetting the power bank internal controller by plugging the cable directly out of the output port and back into its own input port for a few seconds (looping). Power bank is not charging your laptop: aukey pby37 manual
This port utilizes Quick Charge 3.0 technology to fast-charge compatible Android devices and standard USB peripherals.
The is a high-capacity power bank designed for fast, portable power. It features a substantial 20,000mAh battery that can charge a modern smartphone several times over and even power a laptop. Its 65W Power Delivery (PD) support is key for quickly charging high-demand devices like MacBooks, iPads, and the Nintendo Switch, while also supporting Qualcomm Quick Charge 3.0. For the best performance, it is recommended to
Complete AUKEY PB-Y37 Power Bank User Guide and Manual The AUKEY PB-Y37 is a high-capacity 20,000mAh portable charger designed to power smartphones, tablets, and USB-C laptops. This comprehensive manual covers technical specifications, operating instructions, safety guidelines, and troubleshooting steps. Technical Specifications Specification Capacity 20,000mAh / 74Wh Battery Type Lithium Polymer USB-C Input 5V 3A, 9V 3A, 12V 3A, 15V 3A, 20V 2.25A (45W Max) USB-C Output 5V 3A, 9V 3A, 12V 3A, 15V 3A, 20V 3A (65W Max) USB-A Output 1/2 5V–6V 3A, 6V–9V 2A, 9V–12V 1.5A (18W Max) Total Output Dimensions 157 x 72 x 25 mm / 6.18” x 2.83” x 0.98” Weight 370g / 13.05oz Package Contents AUKEY PB-Y37 20,000mAh Power Bank USB-C to C Cable User Manual Product Diagram and Interface
The power bank automatically exits this mode after 2 hours of continuous tracking. 💡 Understanding the LED Battery Indicator Power bank is not charging your laptop: This
: Press and hold the Power Button for 2 seconds. The LED indicators will begin cycling sequentially to indicate low-current mode is active.
Switch to a wall charger that supports 45W Power Delivery. Standard 5V/1A phone bricks will take over 12 hours to charge this device. The LEDs are flashing but no power is outputting.
If you need to check if you have the latest firmware, you can refer to the Aukey support page .