Use the Library -> Copy/Merge function to import specific vendor models, or manually build the component template using the manufacturer's datasheet. Best Practices for ETAP Library Management
The installation process is standard but hit a few snags.
The default standard library has generic components. To get real-world data:
This often indicates a compiler issue. Run the intel64 redistributable files found in the Other folder of your ETAP installation directory as an administrator.
Are you setting this up for a or a shared network server ?