This will help me give you more precise steps if you are still having trouble! Share public link
If your computer already has built-in Bluetooth (which is not working properly) or you are upgrading from a different adapter, you must disable the existing Bluetooth driver to avoid conflicts: Right-click the Start button and select . Expand the Bluetooth section.
: These versions require manual driver installation to function properly. Installation Methods : ugreen bluetooth 5.0 usb adapter cm390 driver
The Bluetooth 5.0 protocol allows the Go to product viewer dialog for this item.
to restart your computer and ensure the adapter is fully recognized. Key Specifications & Compatibility This will help me give you more precise
Once the driver is correctly installed, you unlock the full potential of Bluetooth 5.0: Enjoy speeds up to and a range of up to (65ft) in open spaces.
Do not confuse the CM390 with the older CM388 (Bluetooth 4.0) or the CM491 (Bluetooth 5.3). Drivers are not interchangeable. : These versions require manual driver installation to
Plug in your CM390, install that driver, and enjoy wireless freedom.
Have a driver issue that isn’t listed? Leave a comment below – I’ve installed this adapter on over 30 PCs and likely know the fix.