Follow these steps to install the driver using compatibility mode or manual folder selection:
Because there is no "Windows 10" installer, you must force the Windows 7 driver to work manually:
Add a Windows 10 Universal Print Driver (UPD)-style package and companion utilities for the HP UN2420 mobile broadband module to simplify deployment, enhance connectivity management, and improve reliability across enterprise fleets.
How to Download and Install HP UN2420 Mobile Broadband Module Drivers on Windows 10
: The internal module fragments into separate unlinked sub-components, including the HP un2420 Diagnostics Port , the HP un2420 NMEA GPS Interface , and the underlying Modem Device configuration. Step-by-Step Installation Guide hp un2420 mobile broadband module driver windows 10 upd
or ProBook to Windows 10, you might have noticed a frustrating "Unknown Device" in your Device Manager. While HP doesn't officially support Windows 10 for the un2420 module, you can still get it working with a few manual steps. The Compatibility Challenge HP un2420 Mobile Broadband Module
Shut down the laptop entirely. Remove the AC adapter and the battery. Hold down the power button for 30 seconds to drain residual power. Reinsert the battery, power on, and check Device Manager again. Issue 2: Driver Disappears After a Windows 10 Update
Verify the presence of the extraction target directory, which defaults to C:\SWSetup\spXXXXX (where XXXXX corresponds to the specific SoftPaq number). Step 2: Update the Unrecognized Hardware HP un2420 Mobile Broadband Module
HP's official stance is that there are no dedicated drivers for this module for Windows 8 or 10. However, the existing Windows 7 drivers are often compatible if installed correctly. How to Install the HP un2420 Driver on Windows 10 Follow these steps to install the driver using
From the list of hardware types, choose Network adapters (or sometimes "Modems") and click Next . Windows will display a list of supported drivers. Scroll through and look for drivers from Qualcomm or HP related to Gobi 2000. Select the appropriate one and click Next to install it.
Ensure your laptop's physical wireless switch or keyboard toggle (usually F12) is turned ON.
The HP un2420 is a module. It is not LTE. On a good day, you’ll get 3–7 Mbps download speeds. That is fine for email and light browsing, but painful for video streaming or large downloads.
Windows 10 Fast Startup occasionally bypasses the initialization scripts needed to load legacy firmware into the UN2420 card. Go to Control Panel > Power Options > Choose what the power buttons do , unlock the settings, and uncheck Turn on fast startup . While HP doesn't officially support Windows 10 for
Connect to the modem’s COM port (e.g., COM3) using or Termite :
A Legacy Hurdle – Getting the HP un2420 Online in a Windows 10 World
: If the device shows "The device could not be started (Code 10)," try uninstalling the device from Device Manager and repeating the manual installation process. Missing Connection Icon
The HP UN2420 Mobile Broadband Module is a Qualcomm Gobi 2000-based cellular modem. It allows older HP EliteBook and ProBook laptops to connect to 3G networks.