Osticket - Plugins List

: Log into osTicket as an Administrator. Go to Manage > Plugins > Add New Plugin .

: Moves attachments out of the database and into a folder on your server to improve database performance. Essential Third-Party Plugins

Authentication & SSO

: Click on the newly installed plugin to set its status to Active and enter any required settings (e.g., API keys or file paths). 4. Summary of Benefits Benefit Category Key Plugins Security OAuth2, 2FA, Audit Log Protects sensitive data and meets compliance standards. Scalability Filesystem/S3 Storage Reduces database load and improves response times. Efficiency AI Auto-Transfer, Slack Sync Speeds up ticket resolution and team collaboration. How to Install an osTicket Plugin osticket plugins list

: Stores ticket attachments in an AWS S3 bucket.

: Tracks all user and agent activity within the system. It is vital for compliance and for troubleshooting who made specific changes to a ticket. Two-Factor Authentication (2FA)

The open-source community has built an incredible array of plugins to solve specific problems and add niche functionality. : Log into osTicket as an Administrator

: Restricts ticket creation to specific email domains (useful for internal help desks). Specialized & Niche Plugins

: Go with the osTicket Extended bundle or build custom via API + Webhooks.

: Upgrades the default legacy layout into a modern, mobile-friendly customer portal. Essential Third-Party Plugins Authentication & SSO : Click

Allows web server-based pass-through authentication, useful in secure network environments.

The osTicket open-source community fills critical feature gaps with robust, specialized plugins. 1. Communication & Alerts