button simultaneously for about 4–5 seconds until the lights start flashing.
This opens a 2-minute pairing window for your computer or smartphone to discover the printer. 2. Resolving the "Ink Pad Needs Service" Error
If your printer recently updated its firmware automatically, it might block third-party reset utilities. Ensure your chosen utility is updated to support the latest 2026 firmware versions.
Epson installs a digital counter (the Waste Ink Pad Counter) inside the printer’s firmware. Every time the printer cleans itself or primes the ink system, this counter ticks upward.
The printer uses internal software counters to estimate how much ink is left. If you fill the tanks without updating the system, it may still think it is completely empty.
Typical service-mode approach (example pattern — may not match ET-2400 exactly)
When the printer displays an error stating the ink pads are at the end of their service life, the internal counter must be reset. Because this software is typically proprietary to Epson service centers, most users utilize third-party utilities. :
This guide covers how to reset an Epson ET-2400 printer to resolve common issues (ink pad, network, printing errors, paper jams, or when you want a full factory reset). Follow steps in order; try the simpler resets first. Proceed carefully—factory reset clears network settings and custom preferences.
This resets the printer's connection settings but does not affect physical hardware. the printer. Press and hold the Network (Wi-Fi) button and the
Disclaimer: This guide is for informational purposes. Resetting your printer's waste ink counter carries a risk of ink leakage if the pads are physically saturated. Always exercise caution when downloading third-party utilities.