To help troubleshoot further, please share your and any specific error messages you see during setup. Share public link
. Sometimes a simple reboot resolves the issue, as the OS may need to properly recognize the newly installed hardware. ugreen bluetooth 50 usb adapter cm390 driver install
: The UGREEN CM390 does NOT support macOS . Official driver installation notes explicitly state: “本产品仅支持Windows系统，不支持Mac OS系统” (This product only supports Windows systems, does not support Mac OS systems). To help troubleshoot further, please share your and
Disconnect the Ugreen USB adapter from your PC before running the installer to prevent hardware conflicts. : The UGREEN CM390 does NOT support macOS
. The UGREEN CM390 has a maximum transmission distance of up to 20 meters (approximately 65 feet) in open spaces. Walls, furniture, and other obstacles can reduce this range significantly, so ensure your Bluetooth devices are close to the adapter during pairing.
Temporarily disable your antivirus software during installation. Ensure your Windows installer service is running. Audio cuts out or stutters
Restart your computer to ensure the drivers are properly installed. 3. Verifying the Installation
