A success message will appear on your desktop screen when the installation is complete. Your phone will reboot into its original out-of-the-box factory state. Troubleshooting Common Errors "Connection Lost" or Device Not Detected
Do not download from sites that force you to click through multiple suspicious pop-up ads or download custom "install managers."
Your phone screen may flash, turn white, or show a progress bar. This is completely normal. 5. Finish and Reboot
| Error Code | Meaning | Solution | | :--- | :--- | :--- | | | USB Connection lost | Use a USB 2.0 port, not a USB 3.0 (blue) port. Uninstall other Android drivers. | | SAHARA_FAIL | Phone not in EDL mode | Re-enter EDL mode. Hold power for 30 seconds, then immediately hold Vol Up + Insert USB. | | Authentication Failed | Server time-out | Your firewall or VPN is blocking Nokia’s servers. Disable VPN and try again at a different time. | | MSI Installer fails | Missing Windows dependencies | Install the latest Visual C++ Redistributable (64-bit) and .NET Framework 4.8. | nokia software recovery tool 82 37 64 bit link
The Ultimate Guide to Nokia Software Recovery Tool (64-Bit): Download, Install, and Fix Your Device
: The installer may automatically prompt you to install required driver packages, such as the Nokia Connectivity Cable Driver . Allow these installations to proceed.
If your phone is completely dead and the tool does not recognize it: A success message will appear on your desktop
Allow the installer to install the necessary . These drivers are critical; they allow your PC to communicate with your phone even when the phone cannot boot up normally.
Note: For Windows Phone devices (Lumia series), Microsoft transitioned recovery features to the Windows Device Recovery Tool (WDRT). System Requirements for 64-Bit Architecture
This process will on your phone. If possible, back up your data beforehand. This is completely normal
Intel Pentium 4 or AMD Athlon equivalent (Dual-core preferred).
No. For Lumia devices running Windows Phone 8 or later, you should use the Windows Device Recovery Tool , which is specifically designed for them.