redistributables found in the game's installation folder. Users often find that uninstalling all versions from 2005 to 2017 and reinstalling only the 2013/2015 versions fixes the crash. Force Dedicated GPU
When the crash happens, the EA Forums detail that players generally see a variation of this code: DirectX Error | EA Forums - 9418793
If the game still misreads your VRAM, your graphics drivers might be corrupted. A clean installation completely wipes old data to eliminate bugs.
Use in Safe Mode to completely remove drivers, then reinstall fresh.
Outdated or corrupted NVIDIA/AMD drivers 1.2.1 .
Select your drive, choose , and set both Initial and Maximum size to 4096 MB or higher. 4. Repair Game and Redistributable Files
Click the three lines in the top-left corner > Help > App Recovery > Clear Cache .
To help narrow down the exact cause, would you mind sharing your or letting me know if you are playing on a laptop ? I can give you more specific steps based on your hardware. Share public link
: A common fix for this specific error is manually setting your virtual memory. Even with high physical RAM, the Frostbite engine often requires a paging file to prevent memory allocation failures.
If the game files are corrupted, the executable may fail to communicate with the hardware correctly.