MP230, MP240, MP250, MP270, MP280, MP480, MP490, MP540, MP550, MP560, MP620, MP630, MP640, MP980, MP990
If your computer won't talk to the printer, I can help you fix while in Service Mode.
Turn off the printer and restart it. The error should be gone. Troubleshooting Error 005 or 006
Note: Newer Canon G-series (MegaTank) or TS-series printers generally require newer versions of the service tool, such as V5103 or V5302. Using V3600 on an unsupported modern printer can permanently corrupt the firmware. How to Prepare Your Printer: Entering Service Mode Canon Printer Service Tool V3600
Some versions allow you to manually set the absorber value to a lower number rather than zero—useful for gradual degredation monitoring.
Ensure the printer is connected to the computer via a USB cable. .
| Error Code | Meaning | Solution | | :--- | :--- | :--- | | | Communication failure. | Check USB cable; re-enter service mode. | | Error 005 | Model not supported by V3600. | You need a newer tool (V4000+) or an older printer. | | Error 006 | Wrong region setting. | The tool cannot write to a printer with mismatched region. Re-download a region-free V3600. | | Error 020 | Ink cartridge missing. | Install any cartridges, even empty ones, then retry. | MP230, MP240, MP250, MP270, MP280, MP480, MP490, MP540,
Changes or fixes the regional firmware settings of the printer. The Core Problem: Understanding Error Code 5B00
To use this tool successfully, you must strictly follow these conditions:
Press and hold the Stop/Reset button (triangle inside a circle). Troubleshooting Error 005 or 006 Note: Newer Canon
Using the V3600 tool carries significant risks:
This is the primary function. It zeroes the absorber counter. However, note: If your pads are physically leaking ink, resetting without absorbing the excess will cause a mess. Most advanced users open the printer and add an external waste ink tank before resetting.
Before launching the software, ensure your printer is connected directly to your computer via a standard USB cable. Wi-Fi, ethernet connections, and USB hubs will cause communication failures.
In the drop-down menu next to "Absorber", ensure is selected (this dictates the primary waste ink counter).
iP2700, iP2770, iP3600, iP4600, iP4700, iP4840, iP4850 IX Series: iX6500, iX6560 MG Series: MG5140, MG5150, MG5220, MG5250
MP230, MP240, MP250, MP270, MP280, MP480, MP490, MP540, MP550, MP560, MP620, MP630, MP640, MP980, MP990
If your computer won't talk to the printer, I can help you fix while in Service Mode.
Turn off the printer and restart it. The error should be gone. Troubleshooting Error 005 or 006
Note: Newer Canon G-series (MegaTank) or TS-series printers generally require newer versions of the service tool, such as V5103 or V5302. Using V3600 on an unsupported modern printer can permanently corrupt the firmware. How to Prepare Your Printer: Entering Service Mode
Some versions allow you to manually set the absorber value to a lower number rather than zero—useful for gradual degredation monitoring.
Ensure the printer is connected to the computer via a USB cable. .
| Error Code | Meaning | Solution | | :--- | :--- | :--- | | | Communication failure. | Check USB cable; re-enter service mode. | | Error 005 | Model not supported by V3600. | You need a newer tool (V4000+) or an older printer. | | Error 006 | Wrong region setting. | The tool cannot write to a printer with mismatched region. Re-download a region-free V3600. | | Error 020 | Ink cartridge missing. | Install any cartridges, even empty ones, then retry. |
Changes or fixes the regional firmware settings of the printer. The Core Problem: Understanding Error Code 5B00
To use this tool successfully, you must strictly follow these conditions:
Press and hold the Stop/Reset button (triangle inside a circle).
Using the V3600 tool carries significant risks:
This is the primary function. It zeroes the absorber counter. However, note: If your pads are physically leaking ink, resetting without absorbing the excess will cause a mess. Most advanced users open the printer and add an external waste ink tank before resetting.
Before launching the software, ensure your printer is connected directly to your computer via a standard USB cable. Wi-Fi, ethernet connections, and USB hubs will cause communication failures.
In the drop-down menu next to "Absorber", ensure is selected (this dictates the primary waste ink counter).
iP2700, iP2770, iP3600, iP4600, iP4700, iP4840, iP4850 IX Series: iX6500, iX6560 MG Series: MG5140, MG5150, MG5220, MG5250